Contact:
PirateCard Office
MCC, Room 214
(912) 344-3292
piratecard@armstrong.edu
Greg Surrette
Associate Director of Card Services
and Student Facilities
Anne-Marie Creech
Operations and Reservations Assistant
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PirateCard
Your Passport to
Armstrong Atlantic State University
Using Your Card
The PirateCard is not a credit card. Under no circumstances may debits or charges to an account reduce the
account balance below zero. The PirateCard cannot be used to obtain cash or cash advances. You may access
your account online 7 days a week, 24 hours a day by following
the Manage Your Account link. Statements
of use can be printed online. Debit account value(s) will remain on the PirateCard unless the student graduates, withdraws or
is dismissed from the University, whereby that value will be transferred to their Armstrong Student Account from which refunds
can be requested.
For any charge of $100 or more to your PirateCard, AASU will require that the cardholder present a second
form of Identification (drivers license or passport).
Policies and Procedures
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Opening An Account:
Once a student has been excepted to AASU and registered for classes a PirateCard account will be created. Faculty/Staff accounts
will be created upon completeing their orientation with Human Resources. Students, Faculty, and Staff MUST come to the PirateCard
office to receive a PirateCard and sign the PirateCard Agreement form. Accounts cannot be opened online. There are NO charges for
using your card to make purchases. You can add money to your account anytime throughout the year online using a credit card (MasterCard,
American Express or Visa), at the Pirate Express terminal located in Lane Library, or at the Bursar Office in Burnett Hall. A minimum
deposit of $10 is required.
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Types of Accounts on the PirateCard:
Pirate Cash:
(Available to all users. These funds rollover from semester to semester)
A general cash fund available to all PirateCard users. It can be used anywhere the PirateCard is accepted.
This includes Bookstore purchases, dining facilities, vending machines, purchases at the Sports Center
during games, laundry services in Compass Point Clubhouse, and printing.
Bookstore Bucks:
(Available to all users. These funds rollover from semester to semester)
Can only be used for purchases in the Armstrong Bookstore.
Dining Dollars:
(Available to all users. These funds rollover from semester to semester)
This account is setup to allow students to have additional funds to be used in the dining facilities. Can be used by
residence hall students in addition to their Meal Plan, or can be added by any user who does not have a Meal Plan.
Can only be used for food purchases in the Food Court, Coffee Shop, and Quiznos.
Meal Plan:
(Only available to students living in on-campus housing. Funds rollover from Summer to Fall to Spring semester. All funds must be used before the last examination of the Spring semester of each year. Any remaining funds are non-refundable.)
This account is contractual and setup through the housing office. Any changes must be made through the Housing Office.
Can only be used for food purchases in the Food Court, Coffee Shop, and Quiznos.
Laundry Dollars:
(Only available to students living in on-campus housing. These funds rollover from semester to semester.)
Can only be used in the Compass Point Laundry Rooms.
Pharos Cash:
(Available to all students. These funds do not rollover from semester to semester.)
The Technology Fee provides $8.80 to your printing accounts each semester your are enrolled. Pharos is automatically added
to every student's account at the start of a semester. No additional money can be added to this account. Once the funds have
been used, students must add money to their Pirate Cash account for additional printing fees.
Copy/Print Cash:
(Available only to users of the Library's Copy Cards.)
Copy/Print Cash is a temporary account. It has been setup to allow users of the Library's previous Copy Cards to use their remaining
funds for printing and copying in the library. Users must present their copy cards to the Library for funds to be added to their
PirateCard account. No money can be added to this account. All inquires should be addressed to the library.
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On-Campus Access:
Activities Access:
- Intercollegiate games at the Sports Center
- Participation in intramural games
- Attend programs in the Fine Arts Center
- Attend Campus Union Board Programs
Facilities Door Access:
- Compass Point Clubhouse
- Laundry Facilities in Compass Point Clubhouse
- Laundry Facilities in Compass Point Building 6000
Facilities Use:
- Student Recreation Center
- Laundry Facilities in Compass Point Clubhouse
- Laundry Facilities in Compass Point Building 6000
- Attend intercollegiate games at the Sports Center
- Use of the Tennis Courts
- Access to Student Health Center
- Participation in intramural games
- Attend programs in the Fine Arts Center
- Access to attend specified Campus Union Board Programs
- Computer Labs
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Managing Your Account
Opening and Closing an Account:
Once a student has been excepted to AASU and registered for classes a PirateCard account will be created. Students, Faculty,
and Staff MUST come to the PirateCard office to receive a PirateCard and sign the PirateCard Agreement form. Accounts cannot
be opened online. There are NO charges for using your card to make purchases. You can add money to your account anytime throughout
the year online using a credit card (MasterCard, American Express or Visa), at the Pirate Express terminal located in Lane Library,
or at the Bursar Office in Burnett Hall. A minimum deposit of $10 is required.
Refunds from Pirate Cash and/or Dining Dollars may be requested upon separation from the University. Students who graduate, withdraw
or are dismissed from the University with value remaining in those account(s) will have that value transferred to their Armstrong
Student Account, from which refunds can be requested. An employee may request the remaining balance refunded upon severing employment
with the University. The University reserves the right of set-off and may charge your debit account for debts or liabilities you owe
to the University. The balance will be direct deposited to the account you indicate on the Balance Withdrawal Request Form.
Online Account Management:
You may access your account online 7 days a week, 24 hours a day by following
the Manage Your Account link.
Statements of use can be printed online. You can go to your account on-line and view and/or print your report of transactions and balance.
Cardholders can review their account activity reports up to three months prior. You can set-up on your on-line account to receive
a notification via e-mail that your statement is ready for viewing. It is highly recommended that you review your account monthly
and reconcile it as you would your checkbook.
Report Lost or Stolen Card:
Your PirateCard is your key to all services on campus so please protect it. A lost or stolen card should be reported immediately
by going online or in person at the Pirate Card Office (during business hours). You may access your account online 7 days a week, 24 hours a day by following
the Manage Your Account link
to report your card lost or stolen. Log in and go to "Suspend Activity on Card". This will immediately stop anyone from accessing your funds.
To restore your account access and receive a new PirateCard, you will need to come to the PirateCard Office with some type of
official identification (drivers license, passport). For security reasons, PirateCards reported lost or stolen may not be
reactivated remotely. A lost or stolen card will cost $10.00 to replace.
Damaged or Defaced Card:
If your card is damaged or defaced it will not be valid and must be replaced by the PirateCard Office. The damaged or defaced card should
be presented to the PirateCard office in order to receive a new replacement card. A charge of $5.00 will be charged for a damaged or
defaced card.
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Reviewing Account Activity and Reports:
You can go to your account on-line and view and/or print your report of transactions and balance. Cardholders can review their
account activity reports up to three months prior. You can set-up on your on-line account to receive a notification via e-mail
that your statement is ready for viewing. It is highly recommended that you review your account monthly and reconcile it as you
would your checkbook.
Daily-Unattended Limit:
This is a safety feature built into your account. This is the total amount of money that can be spent (if funds are in your
account) at locations that do not require human-to-human interaction. This amount will renew itself each day, provided you
have funds imbedded in the card. These include printing, copying, vending and laundry. The amount can be $10, $25 or $50. If
your card is lost or stolen, this would be the maximum that can be spent from your account at these unattended locations.
Selecting a Daily Unattended Limit:
You select your Daily Unattended Limit when opening your account, however you can change it at the PirateCard Office during
regular business hours (Mon-Thurs - 9:00 am - 6:00pm or Fri -8:15 am - 5:00 pm. Excluding University holidays). You may choose
a limit of $10, $25, or $50 a day.
Parent's Access to Pirate Card Accounts:
Parents/family/friends may add money to your Pirate Cash or Dining Dollars account(s) online. The cardholder will need to
provide them the information to access the account. The PirateCard Office is unable to release information about a student's account.
We are adhering to the Family Educational Rights and Privacy Act, which is the law, designed to protect the privacy of the student.
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Error Resolution:
If a cardholder believes there is a discrepancy with a PirateCard debit account transaction as shown on the cardholder's statement
or receipt or the cardholder desires more information about a transaction listed in the statement or receipt, you may contact the
PirateCard Office immediately.
When contacting the PirateCard Office to report a discrepancy, you should furnish the following information:
- A description of the transaction in question and detailed explanation of the discrepancy
- The dollar amount of the questioned transaction
If making a verbal inquiry, the PirateCard Office may require you to submit your inquiry in writing. The PirateCard Office will
offer the cardholder the results of the investigation within ten business days after hearing from the cardholder and will correct
any error which was discovered. If the PirateCard Office decides there was no error, it will send the cardholder a written explanation
within five business days after finishing its investigation.
Inactive Accounts:
A one-year grace period is allowed once your relationship with the University has been terminated to request a refund. Failure to
request a refund will result in account closure and any funds residing in the account will be forfeited.
Returned Checks Policy:
There will be a fee of $30.00 or 5% of the total transaction, whichever is greater, charged for any returned checks.
University Liability For Accounts:
AASU is NOT liable for funds lost prior to freezing account activity or the report of a lost or stolen Pirate Card.
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Care For Your Card:
Your PirateCard is a cash/ID card. Treat it the way you would a credit card.
Please Do:
- Keep your card in a secure location
- Use a protective case to prevent damage
Please Do Not:
- Mark or bend the card
- Punch holes in your card
- Scratch the magnetic stripes on the back of the card
- Use the card to attempt to pry open doors
- Store your PirateCard against another card with a magnetic stripe
- Expose the card to high temperatures such as leaving in direct sunlight or drying in clothes dryer
- Carry or store your card near a cell phone (demagnetizes it)
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Changing These Terms & Conditions:
We may change the terms of this Agreement at any time by giving you notice electronically of the change. These changes may include
modifying or deleting existing terms and adding new terms. Any changes to this Agreement will become effective at the time stated
in our notice to you and the amended terms of the Agreement will apply to all outstanding unpaid balances you owe us as well as new
charges, unless you terminate your right to use the Account on or before the date provided in our notice. No change to any term or
condition of this Agreement shall be effective unless accepted or authorized by us in writing.
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