PirateCard

Your Passport to
Armstrong Atlantic State University

Frequently Asked Questions

1. What is the PirateCard?
2. Why do we have a PirateCard?
3. How much does the PirateCard cost?
4. What forms of identification do I need to obtain a PirateCard?
5. Where do I get my PirateCard?
6. How do I open an account on my PirateCard?
7. How can I add money to my PirateCard?
8. Can a family member or friend add money to my PirateCard account?
9. What can I pay for with my PirateCard account?
10. Can I use my PirateCard to get cash?
11. Why is my account balance different at vending, laundry, copying and printing?
12. Do I get free print copies on my account?
13. Is there is limit to how much money I can add to my card?
14. Can anyone else use my PirateCard or can I loan my card to a friend or family member?
15. What else can I use the PirateCard for on campus?
16. What should I do if I lose my card or realize that it has been stolen?
17. Can I see a report of my transactions and balance?
18. If I graduate, withdraw, or as an employee, leave AASU, can I get the unused balance from my PirateCard?

1. What is the PirateCard?

   The PirateCard is the single, common and recognizable identification card for students, faculty and staff at Armstrong Atlantic State University. The PirateCard can be used for a wide range of on-campus services such as meal plans, printing, purchases, building access and other services.

   Back to Questions
   
   
2. Why do we have a PirateCard?

   The main reason is to provide more secure cardholder identification; also, the card is capable of accessing more products and services and at more locations than the old ID card. It is a safe way to purchase items and services on campus without carrying cash.

   Back to Questions
   
   
3. How much does the PirateCard cost?

   Your first PirateCard is free; replacement cards are $10. Damaged card replacement is $5. (Please bring the damaged card with you).

   Back to Questions
   
   
4. What forms of identification do I need to obtain a PirateCard?

   Photo ID's such as current/valid Drivers license, Military I.D. or Passport.

   Back to Questions
   
   
5. Where do I get my PirateCard?

   Go to the PirateCard Office, located on the 2nd. Floor of Memorial College Center, Room 214, M-Th 10:00 am - 6:00 pm and Friday 10:00 am - 1:00 pm.

   Back to Questions
   
   
6. How do I open an account on my PirateCard?

   You must come to the PirateCard Office and complete a PiratesCard Agreement form to open an account. Accounts cannot be opened online. There are NO charges for using your card to make purchases on campus. The PirateCard Office is located in the Memorial College Center, 2nd. Floor, Room 214. You may set a Daily-Unattended Limit on your card when you open your account. You may choose a limit of $10, $25, or $50 per day. This is only an option.

   Back to Questions
   
   
7. How can I add money to my PirateCard?

   You can add money to your account anytime throughout the year online using a credit card (MasterCard, American Express or Visa), at the Pirate Express terminal located in Lane Library, or at the Bursar Office in Burnett Hall. A minimum deposit of $10 is required.

   Back to Questions
   
   
8. Can a family member or friend add money to my PirateCard account?

   Yes, you will need to tell them how to access your account online and give them your information. They can also add money to your PirateCard account by going to the PirateCard Office.

   Back to Questions
   
   
9. What can I pay for with my PirateCard account?

   You may deposit into the Pirate Cash portion of the card and these funds rollover from semester to semester. Purchases can be made for food, printing, vending, laundry and bookstore.
   
   Deposits can also be made into Dining Dollars that can only be used for food purchases (no vending). These funds rollover from semester to semester.
   
   The Meal Plan at AASU is currently a debit fund. All students residing on campus must have a $400 debit plan for fall and for spring and a $200 debit plan for summer if enrolled in summer classes (Study Abroad and Internship students are exempt for summer). Students, not residing on campus, cannot purchase a Meal Plan. The Dining Dollars account can be used for students not living in on-campus housing.
   
   The Meal Plan debit funds that are unused in the summer rollover to the fall semester. Fall semester Meal Plan debit funds rollover to spring semester. Please use all your debit funds by the last day of finals for the spring semester. No refunds are given for unused debit funds.
   
   

   Back to Questions
   
   
10. Can I use my PirateCard to get cash?

    No. The PirateCard is not an ATM card or credit card. It cannot be used to obtain cash or cash advances. Under no circumstances may debits or charges to an account reduce the account balance below zero.

    Back to Questions
    
    
11. Why is my account balance different at vending, laundry, copying and printing?

    When you deposited money into the Pirate Cash account, you can set a daily limit on these purchases that do not require human-to-human interaction. This is a safety feature of the PirateCard. If your card is lost or stolen, this would be a maximum that can be spent from your account at these unattended locations. You can set this daily limit, if you choose, when you open your PirateCard account in the PirateCard Office.

    Back to Questions
    
    
12. Do I get free print copies on my account?

    Yes, your Technology Fee provides $8.80 to your PHAROS account each semester you are enrolled. This amount does not rollover from one semester to another. You may add money to your Pirate Cash account for more copies.

    Back to Questions
    
    
13. Is there is limit to how much money I can add to my card?

    No, there is no limit to the amount of money that can be added to your PirateCard account.

    Back to Questions
    
    
14. Can anyone else use my PirateCard or can I loan my card to a friend or family member?

    No! Never allow anyone to use your card for any reason; your card may be revoked if improperly used.

    Back to Questions
    
    
15. What else can I use the PirateCard for on campus?

    It is your ID card to verify that you are a student. You use it to enter the Student Recreation Center, use Student Health Center, attend intercollegiate games in the Sports Center, use the Tennis Courts, participate in intramural games, attend programs in the Fine Arts Auditorium and specified programs sponsored by the Campus Union Board and some computer labs. Not all these services are up and running, but will be introduced within the next year.

    Back to Questions
    
    
16. What should I do if I lose my card or realize that it has been stolen?

    You may access your account online 7 days a week, 24 hours a day by following the Manage Your Account link to report your card lost or stolen. Log in and go to "Suspend Activity on Card". This will immediately stop anyone from accessing your funds. To restore your account access you will need to come to the PirateCard Office with a driver's license or passport as ID. For security reasons, PirateCards reported lost or stolen may not be reactivated remotely. A replacement card costs $10.

    Back to Questions
    
    
17. Can I see a report of my transactions and balance?

    Yes, you can go on-line to your PirateCard Account and print a transaction report. We recommend that you check this report monthly. You may request, through your on-line account, an e-mail alert notifying you that your monthly report is ready. Reports for your account are only kept for the previous three months.

    Back to Questions
    
    
18. If I graduate, withdraw or as an employee, leave AASU, can I get the unused balance from my PirateCard?

    Refunds are available from non-contractual accounts with a balance of $25 or more. Non-contractual accounts are Pirate Cash, Dining Dollars, Bookstore Bucks, and Laundry Dollars. The University has the right of set-off and may charge your PirateCard account for debts or liabilities you owe to the University. A check with the remaining balance will be sent to the address indicated on your PirateCard Balance Withdrawal Request form.
    
    

    Back to Questions