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Frequently Asked Questions
Can I just walk in or do I need an appointment? The system works best if you schedule an appointment. You can walk in for a visit, but when you do you will be given an appointment time to be seen. Sometimes it might be possible to be seen before your appointment time if you are waiting and someone else fails to keep their appointment, but as a general rule, this is not a good idea. top Can I be seen during lunch or after hours? The UHC does not schedule appointments during the lunch break (12:30 to 1:30). The UHC closes at 5:00 pm. Students may be seen at Urgent One across from Target at Savannah Mall or the nearest emergency department. top How long will my appointment take? The length of time it takes to complete visit varies depending on the reason for the visit. While more appointment lengths are 15 minutes, you must add the time it takes to check-in, fill out appropriate paperwork and do other tasks related to the visit, such as lab test, patient education or medication explanations. top What if I have an after hours emergency? The UHC does not have an emergency department. If you have an emergency, you should call 911 or go directly to the nearest emergency department. top Are you open on weekends and holidays? No, we are open Monday - Friday between the hours of 9:00 am- 5:00 pm. We are closed during the weekends and during public holidays. top Do you accept insurance? No, we do not accept insurance. We accept cash, debit or credit card payment. Students are responsible for payment at the time of services. We can give a receipt to the student so they can submit the charges to their insurance company and be reimbursed directly by their insurance carrier. top If I miss work or class to come to the clinic, can I get a sick note? Yes we can provide you with a sick note. top If I am a student and I have a guest visiting me, can they come to the clinic to be treated? No, the UHC only serves AASU registered students. The only service it provides staff and faculty is Flu vaccinations during flu season. top If I am AASU Alumni, can I be seen by the UHC? No the UHC only provides services to current registered AASU students. top |
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11935 Abercorn Street, Savannah, Georgia 31419 912.344.2503 800.633.2349
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